Terms and Conditions

Terms of Service

Welcome to sorentiqvalo's terms and conditions. These terms govern your use of our financial planning subscription services and website

By accessing our website or using our services, you agree to be bound by these terms and conditions

Key Definitions

For clarity, the following terms have specific meanings in this agreement

• • Services: Our subscription-based financial planning consultations, resources, and related offerings
• • User/Client: Any individual who accesses our website or subscribes to our financial planning services
• • Content: All information, materials, and resources provided through our website and services
• • Subscription: Your paid monthly access to our financial planning consultation services

Service Usage Guidelines

Your use of our financial planning services is subject to the following acceptable use guidelines

Permitted Uses

• • Accessing our financial planning consultations for your personal financial planning needs
• • Using our resources and materials for legitimate financial planning purposes
• • Communicating with our team about your subscription and financial planning questions

Prohibited Activities

• • Sharing your account access credentials with unauthorized third parties
• • Using our services for any illegal or fraudulent activities
• • Attempting to disrupt or compromise our website security or functionality
• • Reproducing or distributing our proprietary content without permission

Your Responsibilities

As a user of our financial planning services, you agree to the following responsibilities

• • Providing accurate and complete information during consultations and account setup
• • Maintaining the confidentiality of your account login credentials
• • Using our services in compliance with applicable laws and regulations
• • Making your own financial decisions based on your individual circumstances
• • Paying subscription fees on time and maintaining current payment information

Intellectual Property Rights

All content, materials, and resources provided through our services remain the intellectual property of sorentiqvalo and are protected by Australian and international copyright laws

You may not reproduce, distribute, or create derivative works from our proprietary content without explicit written permission

Payment and Subscription Terms

Your subscription to our financial planning services is subject to the following payment terms

• • Monthly subscription fees are charged in advance on your billing date
• • All fees are quoted in Australian dollars and include applicable GST
• • Failed payments may result in suspension of service access
• • You are responsible for maintaining current payment method information

Cancellation and Refund Policy

You may cancel your subscription at any time through your account settings, with cancellation taking effect at the end of your current billing period

We do not provide refunds for partial months of service, but you retain access through your paid billing period

Limitation of Liability

To the maximum extent permitted by Australian law, our liability for damages arising from your use of our services is limited

We exclude liability for indirect, consequential, or special damages, including loss of profits or business opportunities

Our total liability for any claims related to our services shall not exceed the amount you paid for your subscription in the preceding 12 months

Indemnification

You agree to indemnify sorentiqvalo from claims arising from your use of our services or violation of these terms

Dispute Resolution

We encourage resolving any disputes through direct communication, but formal dispute resolution options are available

Privacy and Data Protection

Your privacy is important to us, and we handle your personal information in accordance with Australian privacy laws

Please review our Privacy Policy for detailed information about our data practices Privacy Policy.

Account Termination

We may terminate or suspend your account for violation of these terms, non-payment, or other legitimate business reasons

Upon termination, you lose access to our services, though these terms continue to apply to prior use

Governing Law

These terms are governed by Australian law, and any disputes will be resolved in Australian courts with appropriate jurisdiction

Severability

If any provision of these terms is found unenforceable, the remaining provisions continue in full effect

Complete Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between you and sorentiqvalo

Terms Updates

We may update these terms periodically to reflect changes in our services or legal requirements

Continued use of our services after terms changes constitutes acceptance of the updated terms

Contact Us About Cookies

For questions about these terms and conditions, please contact us using the information provided in our contact section